The Confederation of All India Traders (CAIT) has strongly welcomed the Central Government’s decision to impose a ban on the 10-minute delivery service offered by quick commerce platforms. CAIT described the decision, taken under the guidance of Hon’ble Prime Minister Shri Narendra Modi, as timely, humane, and far-sighted, prioritising the life and safety of delivery personnel.

CAIT clarified that this is not a recent issue; rather, the organisation has been consistently alerting the government and the nation for a long time about the dangerous and unregulated model of quick commerce.

In this sequence, during the Monsoon Session of Parliament in 2024, CAIT’s National Secretary General and Member of Parliament, Shri Praveen Khandelwal, strongly raised this serious issue in Parliament. Expressing concern over the unregulated expansion of quick commerce, he introduced a Private Member’s Bill seeking a complete ban on dark stores. On that occasion, he stated:

“I introduced a Private Member’s Bill seeking a complete ban on dark stores to put a check on the unregulated model of quick commerce, which distorts urban planning, destroys local traders, promotes exploitative competition, and places unsafe pressure on delivery personnel.”

Subsequently, on 22 April 2025, at a national press conference held at the Constitution Club, New Delhi, CAIT exposed before the country the so-called “dark reality” of quick commerce and e-commerce.

Taking this forward, on 26 October 2025, CAIT sent a detailed letter to the Central Government highlighting violations of laws by quick commerce and e-commerce companies, neglect of labour safety norms, and the exploitation of delivery personnel.

Shri Khandelwal said, “CAIT has continuously warned that unrealistic timelines such as 10-minute delivery force delivery personnel to take life-threatening risks.”

He further stated, “This step shows that the government is fully sensitive and committed to the safety, dignity, and lives of gig workers. For this, CAIT expresses its gratitude to the Central Government.”

He added, “Today’s action by the government against misleading delivery claims confirms that what I have been saying both inside and outside Parliament was correct. This entire ecosystem requires structural reforms, not cosmetic changes. This is only the beginning.”

CAIT also expressed concern over the tendency of certain quick commerce platforms to evade responsibility after accidents, which is unacceptable. In this context, the government’s decision is not only necessary from a humanitarian perspective but also a significant initiative towards establishing discipline and accountability in the quick commerce sector.

In conclusion, CAIT reiterated that the ban on 10-minute delivery is a clear acknowledgment of the concerns raised by the organisation over the years and will pave the way for necessary and positive reforms in the quick commerce sector. Thanking the Central Government, CAIT stated that it will continue to actively cooperate with the government in the future to ensure a fair, safe, transparent, and law-compliant digital trade ecosystem.